A Letter From Your Friends at Kampgrounds of America
The COVID-19 crisis has severely impacted the way we all live our lives. Even the simple things like going to work, shopping or traveling, don’t seem simple anymore.
We wanted to write you, our valued KOA campers, a brief note to bring you up to date on what our campground owners are doing to adapt to the realities of COVID-19, as well as the current status of camping in North America and what we see as the future of family camping when the crisis subsides.
The Status of KOA Campgrounds
Most KOA campgrounds remain open, serving as “essential businesses” in many communities to provide safe places to stay for the thousands of full-time RVers in the U.S. and Canada. The COVID-19 outbreak caught also many traditional “snowbird” RVers in transit to their summer homes, and KOAs are providing shelter for these travelers, where allowed.
Many KOAs are also proud to be providing safe, secure sites for traveling doctors, nurses and other medical personnel and essential workers as they deliver care in our communities.
Yet a few KOA campgrounds have been closed due to local, state, or provincial mandates or other restrictions. We are maintaining a current list of closed KOA campgrounds on KOA.com. That list can be accessed HERE.
Camping Looks Different Right Now
Most campers find themselves under governmental “Stay At Home” orders right now and recreational camping trips aren’t a possibility. Know that our KOA campgrounds are active partners in helping contain COVID-19. Our parks that are open are providing safe and secure shelter for those who need it at this time. Our KOA Camp Stores are also there to provide essential supplies and resources such as groceries and propane to our communities. Our parks have made operational changes to help ensure the safety of the customers we are serving at this time.
You Can Still Reserve Your Next Camping Trip
No one yet knows when the COVID-19 crisis will pass. We do know that, when it does, North Americans will want and need the benefits of the outdoors, and we will be ready. Our campgrounds are taking reservations for future camping trips for after Stay At Home orders expire. Dreaming of and planning for your next outdoor adventure can provide numerous benefits. And don’t worry – if Stay At Home orders are extended into your reservation dates, any KOA owner will be happy to move that reservation to a later date.
Our Usual Cancellation Guidelines Will Be In Effect
The COVID-19 crisis caught campers as well as campground owners unprepared for its drastic effects and travel restrictions. That’s why we instituted a modified cancellation policy for stays between March 1 and April 30, 2020.
Now, for any stay on or after May 1, 2020 we are returning to our standard National Cancellation Guidelines as printed in the KOA Directory and included in your original reservation email confirmation.
Your favorite KOA is a small business, locally owned and operated. Campground owners and staff are working hard to be ready when COVID-19 loosens its grip on the world and your thoughts return to camping.
If you decide to delay your camping plans or find that your current reservation falls during a Stay At Home order, we strongly urge you to consider moving your reservation date instead of cancelling. By keeping your reservation, you’ll show your support for your favorite KOA, and help ensure they are there and ready to serve you later this camping season.
We know that, right now, nothing seems normal. We also know that camping is the very best way to connect with family and friends.
That connection is going to be more important than ever in coming weeks and months.
In the meantime, we appreciate the support coming in from campers everywhere, and look forward to seeing you again around the campfire.