Client Testimonial Comments:
From Rick L, Mill Valley, CA
The whole experience with RVSanFrancisco was exceptional. Sande gives very personalized service… its not at all like renting from the big companies. She delivered the RV where it was most convenient for me (Reno Airport), went over all the operating details, and then met me in Mill Valley for the return. I needed 2 bikes and a rack and she provided them. Everything was seamless and she always went out of her way to accommodate whatever I needed. Plus, the luxury RoadTrek was a pleasure to drive and lots of amenities were thoughtfully provided… things like a super comfortable mattress, down comforter, primo sheets, a great A-V system, Peet’s coffee, and many other terrific touches. It was a lot of fun.
We really enjoyed our 30 day road trip in the ROADTREK we rented from you. The vehicle was very comfortable, easy to drive and got great mileage.. You had thought of everything in stocking it. It had everything you could possibly need in terms of dishes, pots and pans, appliances, spices, linens, towels and cleaning supplies. The vehicle was clean and well organized.
From John Lambert & Helen Potter
The service we got from you and ROADTREK was exceptional when we ran into a few issues on the road. In Idaho, we could not get the vehicle to work on shore power. You were able to get ROADTREK on the phone and find a work around solution. We also had an issue with a rock hitting the windshield. Once again, we were able to get you on the phone and discuss how to handle it.
Thanks for a wonderful vacation.
Thank you for making my Feb 2012 Roadtrek adventure a dream. I couldn’t have asked for more.
I know I was a demanding and difficult client, especially as I’m not familiar with the United States, as things are somewhat different in Singapore. However you showed immense patience, and gave me clear, detailed explanations. And you were so obliging with my ever changing drop off requests.
Your response time to my questions was immediate, even at night and over weekends. Your cheerfulness however was the best thing as I didn’t feel intimidated to ask what must often sound like pretty stupid questions.
We had fun bantering back and forth, and you’ve become a friend. When you come to Singapore, please come stay with me. You have made a really great RV even better!!! Cheers
From Dwight and Sherry
I could not have asked for a better rental experience for this year’s Burning Man. Your attention to detail in my contract, in orientation insured that I left on my adventure fully informed and although I had never done this sort of thing before, I cannot wait to do it again next year. See you next August, C.D. Dear Sande, FOND memories. 3 weeks of adventure that was unforgettable. Thanks for everything! Jim and Kathleen Carpenter
What a great Southwest road trip! The use of your Roadtrek Adventurous made it possible for us to see and do far more that we ever anticipated. The rig performed exceptionally well in all areas.
It was a pleasure meeting you. Thank you for the informative orientation and for making our rental experience and efficient and rewarding process.
Thanks again for everything! Continued best to you and with your exciting business.
From John and Fiona Prine
We had a great time
Everything was really great
From Randel, Julia, Eric and Lily
We joined 100 other campers on two campsites in Big Sur for a wedding this summer. There were friends who have hiked the Himalayas, Naturalists of all kinds….their first reaction to the motorhome was “really?”…..then they went inside and commented on how “cool” the Adventurous was.
Our kid is not comfortable around huge groups and crowds: so it was a “godsend” to have this place for her to retreat to read, watch a DVD, or lounge…come in and out as she liked….”this was our favorite vacation ever”… Hi Sande! I wanted you to know how much we enjoyed our trip. The van was fantastic—we loved the whole trip. I have been telling everyone about it. I hope that all of my advertising will result in someone booking with you! The girls have not stopped talking about our trip and the van was the highlight. Thank you again for everything, Sande. I am so impressed with your drive, initiative, and spirit. With warm thoughts and hope to do this again some time!
We started off thinking this trip was not going to go so well……it was hot during orientation, I am 6’3” tall, I thought my wife and daughter and I would be suffering for the whole time out of LA and back for the 4th of July. But I’ve got to tell you, we had the BEST time! Family bonding, the great comfort of the motorhome, the thoughtfulness of everything you stocked, the quality, the A/C unit provided comfort and the coolness of the motorhome itself.
We cannot wait to go again…..see you this fall!
Here are some of my thoughts from the trip: Your orientation and the welcome package information were very useful. Best of all, it was comforting to know we could call you if needed. From a heat perspective, we enjoyed hook-ups at our Zion Park site. At the Grand Canyon, we managed with the fan as they had restricted hours of generator use. We were restricted to 2 hours in the morning and 2 hours in the evening. Our days were packed with outdoor activities. We didn’t use the awning nor the TV/DVD. The pod was most helpful. Wish to have had a drying rack to vent towels and rugs. “Explorr” made possible our first RV family experience. We learned a lot about dry vs. hook-up camping. Overall, “Explorr” felt safe and comfortable on the road. Hope to use the learnings for future trips. Warm Regards.